Resolved -
This incident has been resolved.
Jun 7, 06:31 EDT
Monitoring -
After the market close on June 2nd, 2023, a small number of Alpaca client accounts experienced discrepancies in their cash balances. Upon identification, measures were taken to address the issue, ensuring that all affected accounts were rectified by the close of business the following business day (June 5th, 2023).
Furthermore, on the morning of June 6th, 2023, Alpaca experienced a similar issue, and accounts with incorrect cash balances were adjusted before the opening of the core US equity trading session.
Jun 6, 09:30 EDT
Resolved -
The issue is resolved from the venue.
Jun 5, 13:46 EDT
Monitoring -
Alpaca has routed away from the venue that is experiencing technical issues. If you have a question on any orders please reach out to: support@alpaca.markets
Jun 5, 10:29 EDT
Identified -
One of Alpaca’s destinations for equity orders is experiencing issues right now. Alpaca is in the process of routing equity orders away from this venue.
Jun 5, 10:20 EDT
Resolved -
Please be advised that some extended hours = true orders submitted to Alpaca before 4:18 am ET on the morning of May 23rd, 2023 may have been rejected due to an issue experienced by one of our trading venues. An affected order would be in the “rejected” status.
May 31, 04:30 EDT