All Systems Operational
Uptime over the past 90 days. View historical uptime.
Live Trading API Operational
Account API Operational
Order API Operational
Positions API Operational
Assets API Operational
Trade Update Streaming Operational
Paper Trading API Operational
Paper Account API Operational
Paper Order API Operational
Paper Positions API Operational
Paper Assets API Operational
Dashboard Operational
Alpaca Data API Operational
Polygon.io Operational
90 days ago
100.0 % uptime
Today
Accounts Operational
90 days ago
100.0 % uptime
Today
Transfers ? Operational
90 days ago
100.0 % uptime
Today
Bank Links ? Operational
90 days ago
100.0 % uptime
Today
New Account Onboarding ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 5, 2020

No incidents reported today.

Dec 4, 2020

No incidents reported.

Dec 3, 2020
API for account balances and web portal issues
Resolved - This incident has been resolved.
Dec 3, 15:28 EST
Investigating - We are currently investigating this issue.
Dec 3, 15:23 EST
Dec 2, 2020
API and web portal not responding for some users
Resolved - This incident has been resolved.
Dec 2, 13:44 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 10:47 EST
Update - It appears the only impact is to the web page. The API appears to be functioning and orders placed via the API are flowing normally.
Dec 2, 10:37 EST
Investigating - We are currently investigating this issue.
Dec 2, 10:32 EST
Dec 1, 2020
Some orders are not being processed
Resolved - This incident has been resolved.
Dec 1, 15:57 EST
Update - We are continuing to monitor for any further issues.
Dec 1, 10:22 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 1, 10:22 EST
Investigating - We are currently investigating this issue.
Dec 1, 09:44 EST
Nov 30, 2020
Reports of inability to access paper and/or live web portal and some API calls.
Resolved - This incident has been resolved.
Nov 30, 18:40 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 30, 12:22 EST
Update - Made several changes to network and load balancers directing traffic to the web portal. Monitoring the impact.
Nov 30, 11:51 EST
Update - We are continuing to investigate this issue. It appears to impact a small number of users and is not widespread.
Nov 30, 10:38 EST
Update - We are continuing to investigate this issue.
Nov 30, 10:38 EST
Investigating - We are currently investigating this issue.
Nov 30, 10:02 EST
Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Slow response times and/or 503 errors for the web portal
Resolved - This incident has been resolved.
Nov 25, 18:09 EST
Update - Amazon has fixed the issues with Cognito and all systems are back up and running normally.
Nov 25, 18:09 EST
Identified - The problems are related to an AWS Cognito outage. Amazon has acknowledged the problem but has given no status or estimated resolution time.
Nov 25, 10:41 EST
Investigating - We are currently investigating this issue.
Nov 25, 09:57 EST
Nov 24, 2020
Paper and Live Trading Orders Not Filling
Resolved - All nodes are running and the cluster supporting paper and live trading is healthy. There are still a few pending orders which were impacted that are being investigated.
Nov 24, 13:51 EST
Update - We are continuing to monitor for any further issues.
Nov 24, 11:43 EST
Monitoring - The problem was several backend system nodes unexpectedly crashed but then restarted. All the nodes are now running normally but we are investigating the root cause. This appeared to also impact some live trading connections.
Nov 24, 11:28 EST
Investigating - We are currently investigating this issue.
Nov 24, 10:37 EST
Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

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