Resolved -
We are currently investigating a problematic DB migration. The effected endpoints were */account of Broker & Trading APIs where users might experience partial outage. This incident has been resolved at 03:20.
May 23, 03:00 EDT
Resolved -
This incident has been resolved.
May 12, 14:06 EDT
Monitoring -
We have been informed that one of our routing venues are experiencing technical difficulties. Therefore, orders that they were working with that venue have been returned to us and placed in a rejected status. If you still wish your order to be worked, please re-enter so it can be routed to an alternative venue.
May 12, 12:00 EDT
Resolved -
This incident has been resolved.
May 11, 06:57 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 11, 06:57 EDT
Investigating -
We are currently investigating an issue for some users showing their REGT buying power and cash withdrawable/transferable as incorrect.
May 11, 06:46 EDT