Intermittent Broker API Timeouts
Monitoring - Services performance has shown improved stability, and error rates have decreased. However, we continue to observe the elevated latency affecting some account & position requests.

Our engineering teams are closely monitoring and working to restore normal performance. We understand the disruption this may cause and appreciate your patience. We will share another update as soon as more information becomes available.
Sep 18, 2026 - 03:58 EDT
Update - The issue has been identified and a fix is being implemented.
Sep 18, 2026 - 03:33 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 18, 2026 - 03:12 EDT
Investigating - We are investigating elevated error rates causing timeouts for account, position, and order requests across the Broker API.
Sep 18, 2026 - 02:27 EDT
Uptime over the past 90 days. View historical uptime.
Live Trading API Degraded Performance
Account API Degraded Performance
Orders API Degraded Performance
Positions API Degraded Performance
Assets API Operational
Trade Update Streaming Operational
Fractional Orders Operational
Paper Trading API Operational
Paper Account API Operational
Paper Order API Operational
Paper Positions API Operational
Paper Assets API Operational
Dashboard Operational
Accounts Operational
Transfers Operational
Bank Links Operational
New Account Onboarding Operational
Turbo Tax Integration Operational
Buying Power Operational
Non Tradable Activites Operational
Broker API (Sandbox) Operational
broker.accounts.get Operational
broker.accounts.account_id.transfers.get Operational
broker.assets.get Operational
broker.trading.accounts.account_id.account.get Operational
broker.trading.accounts.account_id.orders.get Operational
broker.accounts.account_id.documents.get Operational
broker.journals.get Operational
broker.ledgers.get Operational
broker.accounts.activities.get Operational
broker.accounts.account_id.recipient_banks.get Operational
broker.events.accounts.status.get Operational
broker.events.trades.get Operational
broker.events.journals.status.get Operational
Market Data Streaming API Operational
wss://stream.data.alpaca.markets/v2/sip Operational
wss://stream.data.alpaca.markets/v2/iex Operational
wss://stream.data.alpaca.markets/v1beta3/crypto/us Operational
wss://stream.data.alpaca.markets/v1beta1/news Operational
wss://stream.data.alpaca.markets/v1beta1/otc Operational
wss://stream.data.alpaca.markets/v1beta1/opra Operational
Market Data Stocks REST API Operational
https://data.alpaca.markets/v2/stocks/auctions Operational
https://data.alpaca.markets/v2/stocks/bars Operational
https://data.alpaca.markets/v2/stocks/trades Operational
https://data.alpaca.markets/v2/stocks/quotes Operational
https://data.alpaca.markets/v2/stocks/snapshots Operational
https://data.alpaca.markets/v2/stocks/trades/latest Operational
https://data.alpaca.markets/v2/stocks/quotes/latest Operational
https://data.alpaca.markets/v2/stocks/meta/conditions Operational
https://data.alpaca.markets/v2/stocks/meta/exchanges Operational
Market Data Crypto REST API Operational
https://data.alpaca.markets/v1beta3/crypto/us/bars Operational
https://data.alpaca.markets/v1beta3/crypto/us/latest/bars Operational
https://data.alpaca.markets/v1beta3/crypto/us/latest/orderbooks Operational
https://data.alpaca.markets/v1beta3/crypto/us/latest/trades Operational
https://data.alpaca.markets/v1beta3/crypto/us/latest/quotes Operational
https://data.alpaca.markets/v1beta3/crypto/us/trades Operational
https://data.alpaca.markets/v1beta3/us/crypto/quotes Operational
https://data.alpaca.markets/v1beta3/crypto/us/snapshots Operational
Market Data Options REST API Operational
https://data.alpaca.markets/v1beta1/options/bars Operational
https://data.alpaca.markets/v1beta1/options/quotes/latest Operational
https://data.alpaca.markets/v1beta1/options/trades/latest Operational
https://data.alpaca.markets/v1beta1/options/trades Operational
https://data.alpaca.markets/v1beta1/options/snapshots Operational
Broker Dashboard Operational
Broker API Operational
broker.accounts.get Operational
broker.accounts.account_id.transfers.get Operational
broker.assets.get Operational
broker.trading.accounts.account_id.account.get Operational
broker.trading.accounts.account_id.orders.get Operational
broker.accounts.account_id.documents.get Operational
broker.journals.get Operational
broker.ledgers.get Operational
broker.accounts.activities.get Operational
broker.accounts.account_id.recipient_banks.get Operational
broker.events.accounts.status.get Operational
broker.events.trades.get Operational
broker.events.journals.status.get Operational
Instant funding & Settlements Operational
Sweep and cash interest Operational
FPSL Program Operational
Funding Wallets Operational
Assets Operational
Calendar and Clock Operational
Accounts Events (SSE) Operational
Journal Events (SSE) Operational
Transfer Events (SSE) Operational
Trade Events (SSE) Operational
Admin Action Events (SSE) Operational
Non Trade Activities (NTAs) Events (SSE) Operational
Funding Status Events (SSE) Operational
OAuth endpoint Operational
Watchlist Endpoint Operational
Corporate Action Endpoint Operational
KYC Endpoint Operational
Logos Endpoint Operational
Reporting - Aggregate Position endpoint Operational
Reporting - EOD Cash Interest Details Operational
Portfolio History Endpoint Operational
Rebalancer Operational
Crypto Funding Operational
Funding Operational
JNLC Operational
Just in Time Operational
Withdrawable Cash Operational
Instant Funding Operational
Support Operational
Support Forum Operational
Doumentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2026

Unresolved incident: Intermittent Broker API Timeouts.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Paper Trading Order Processing Disruption
Resolved - We identified an issue affecting a subset of paper trading order processing caused by a stale asset reference following a corporate action on an underlying symbol. This led to intermittent failures for a portion of paper trading traffic.

The affected orders have been identified and cleared, and impacted accounts have been refreshed. Order processing has stabilized and we are continuing to monitor.
Sep 14, 16:30 EDT

Sep 13, 2026

No incidents reported.

Sep 12, 2026

Scheduled Production maintenance on Saturday, September 12th, 2026 from 7:00 AM to 08:30 AM ET.
Completed - The scheduled maintenance has been completed.
Sep 12, 07:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 07:00 EDT
Scheduled - Dear Users,

This is a notice regarding the upcoming system maintenance to the Production environment. With this maintenance, our goal is to accelerate the release of system fixes and improvements, ensuring you and your users benefit from a more stable and enhanced product more quickly.
Production Maintenance Window
When: Saturday, September 12th, 2026
Time: 7:00 AM ET to 8:30 AM ET
Downtime: The Production environment may be unavailable for 15 minutes at the start of the maintenance window with increased latency or small periods of unavailability during the remaining time.
Impact: During the maintenance windows, API connectivity and platform requests may experience brief intermittent errors or elevated latency while traffic is transitioned through upgraded infrastructure components. Once the maintenance is complete, all services will automatically resume normal operation.
Please note that maintenance windows are approximate. While we aim to complete work within the scheduled timeframe, maintenance may conclude earlier or occasionally extend if additional work is required to ensure system stability.
Rationale: This maintenance window takes place during the period of lowest global trading activity.
Action Required
Recommendation: Please ensure your internal teams are aware of this scheduled window to account for the possibility of a brief outage that could temporarily affect all services, including deposits and withdrawals.
For the most up-to-date information on this maintenance event, please refer to our Status Page and subscribe for updates.
After Maintenance
No action is required on your part following the maintenance. All API endpoints, credentials, and integration configurations will remain unchanged.

We are committed to continuous improvement, and this process change will help us deliver stability and enhancements with greater speed.

If you have any questions or require further clarification, please reach out to your Customer Success Manager or our support team at brokersupport@alpaca.markets.

Best regards,
The Alpaca Team
Sep 8, 11:03 EDT

Sep 11, 2026

Intermittent HTTP 500 errors across Multiple API's
Resolved - We are no longer observing errors and are marking this incident as resolved. Our team will continue monitoring to ensure stability. Please reach out if you experience any further issues
Sep 11, 13:25 EDT
Update - We are seeing signs of recovery and have not observed 500 errors recently. We are continuing to monitor the system to ensure everything remains stable.
Sep 11, 13:18 EDT
Update - We are continuing to monitor for any further issues.
Sep 11, 13:12 EDT
Monitoring - We are no longer seeing 500 errors over the past few minutes. Our team is continuing to monitor the system closely for any further issues.
Sep 11, 13:09 EDT
Update - This is being treated with the highest priority, and our team is actively working to restore normal service. We will share another update shortly.
Sep 11, 13:02 EDT
Investigating - We are seeing elevated errors on some endpoints, including order placement. Our team is working to restore service and will update you shortly.
Sep 11, 12:56 EDT
Some Accounts Balances Update Are Delayed
Resolved - Balances update for affected accounts are completed. This issue is resolved.
Sep 11, 04:02 EDT
Investigating - We are experiencing a delay updating previous-day closing balances in the account API, which may affect daily gain/loss displays and reconciliation based on those values. We are working to complete the update and will provide confirmation once the affected balances are updated.

Estimated time to completion in 15 minutes
Sep 11, 04:00 EDT

Sep 10, 2026

Intermittent Errors Affecting Broker API Requests
Resolved - The issue has been resolved, and all services are operating normally. Thank you for your understanding while we ensured everything was back to normal.
Sep 10, 04:03 EDT
Monitoring - All services are operating as expected. We are continuing to monitor performance to ensure ongoing stability.
Sep 10, 03:52 EDT
Investigating - Some Broker API requests experienced intermittent errors affecting account, position, and order operations. Our team is actively investigating the cause and assessing impact.
Sep 10, 03:45 EDT

Sep 9, 2026

Intermittent Errors on Broker API Account and Position Endpoints
Resolved - We have not observed any further issues since our last update, and service remains stable. We will continue to monitor the system closely, please do not hesitate to contact us if you experience any issues.
Sep 9, 04:02 EDT
Monitoring - Services have stabilized following intermittent errors on the GET account and positions endpoints. Our team remain in a state of monitoring. Thank you for your understanding.
Sep 9, 03:35 EDT
Identified - We've identified the issue, and the system has has recovered following a 7-minute window of impact (06:43–06:49 UTC). Our team continues to monitor the situation closely.
Sep 9, 03:14 EDT
Investigating - We are investigating intermittent elevated error rates and latency affecting the Broker API GET on Positions & Accounts requests. Some requests may experience transient failures. Our engineering teams are actively working to restore normal performance.
Sep 9, 02:56 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Scheduled Production maintenance on Saturday, September 5th, 2026 from 7:00 AM to 09:00 AM ET.
Completed - The scheduled maintenance has been completed.
Sep 5, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 07:00 EDT
Scheduled - Dear Users,

This is a notice regarding the upcoming system maintenance to the Production environment. With this maintenance, our goal is to accelerate the release of system fixes and improvements, ensuring you and your users benefit from a more stable and enhanced product more quickly.
Production Maintenance Window
When: Saturday, September 5th, 2026
Time: 7:00 AM ET to 9:00 AM ET
Downtime: The Production environment may be unavailable for 30 minutes at the start of the maintenance window with increased latency or small periods of unavailability during the remaining time.
Impact: During the maintenance windows, API connectivity and platform requests may experience brief intermittent errors or elevated latency while traffic is transitioned through upgraded infrastructure components. Once the maintenance is complete, all services will automatically resume normal operation.
Please note that maintenance windows are approximate. While we aim to complete work within the scheduled timeframe, maintenance may conclude earlier or occasionally extend if additional work is required to ensure system stability.
Rationale: This maintenance window takes place during the period of lowest global trading activity.
Action Required
Recommendation: Please ensure your internal teams are aware of this scheduled window to account for the possibility of a brief outage that could temporarily affect all services, including deposits and withdrawals.
For the most up-to-date information on this maintenance event, please refer to our Status Page and subscribe for updates.
After Maintenance
No action is required on your part following the maintenance. All API endpoints, credentials, and integration configurations will remain unchanged.

We are committed to continuous improvement, and this process change will help us deliver stability and enhancements with greater speed.

If you have any questions or require further clarification, please reach out to your Customer Success Manager or our support team at brokersupport@alpaca.markets.

Best regards,
The Alpaca Team
Aug 31, 10:05 EDT

Sep 4, 2026

No incidents reported.

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