Issues with options order confirmations
Monitoring - We have completed the necessary updates to correct the affected order statuses. Please note that all filled orders are confirmed as successfully executed, and your underlying positions remain accurate. If you are still encountering any discrepancies, please reach out to our support team directly.
Nov 12, 2026 - 17:10 EST
Update - We are continuing to work on the issue, we will provide more updates soon
Nov 12, 2026 - 16:55 EST
Update - We have identified an issue causing certain options orders to display incorrect statuses following a technical issue at an execution venue. Our team is actively rolling out updates to correct the statuses of affected orders. All filled orders are confirmed filled and your underlying positions are correct. We will provide further updates as remediation continues.
Nov 12, 2026 - 16:41 EST
Update - We are continuing to correct inaccurate options order statuses. New orders are processing normally, and all fills are protected. We will post another update soon.
Nov 12, 2026 - 16:20 EST
Identified - We have identified several options orders that are currently showing incorrect statuses due to a technical issue and invalid inbound messages from an execution venue. Orders that were previously filled were incorrectly updated to rejected or canceled in error. Our team is actively working to correct the statuses of these affected orders. Please be assured that all orders that received fills are protected and your underlying positions remain correct. If you have any questions, please reach out.
Nov 12, 2026 - 15:52 EST
Investigating - We are investigating reports of some previously filled options orders showing as cancelled or rejected. Any orders placed before approximately 9:39 AM ET may be affected. We are actively looking into the issue. We will post another update within 15 minutes.
Nov 12, 2026 - 15:28 EST
Monitoring - Options orders are now successfully processing, and our team is continuing to monitor our systems. If you experienced issues with your orders, please reach out to support directly.
Nov 12, 2026 - 13:18 EST
Update - We are currently investigating routing issues affecting options orders. If you are experiencing issues with your orders, please reach out to support directly.
Nov 12, 2026 - 13:13 EST
Identified - Starting at approximately 12:40 PM ET, some options orders have experienced delays reaching the market due to a disruption at one of our third-party trading venues. Other order types are not affected. We are rerouting options order flow to an alternate venue and will post another update within 15 minutes.
Nov 12, 2026 - 13:05 EST
Uptime over the past 90 days. View historical uptime.
Live Trading API Degraded Performance
Account API Operational
Orders API Degraded Performance
Positions API Operational
Assets API Operational
Trade Update Streaming Operational
Fractional Orders Operational
Paper Trading API Operational
Paper Account API Operational
Paper Order API Operational
Paper Positions API Operational
Paper Assets API Operational
Trading API Dashboard Operational
Accounts Operational
Transfers Operational
Bank Links Operational
New Account Onboarding Operational
Turbo Tax Integration Operational
Buying Power Operational
Non Tradable Activites Operational
Broker API (Sandbox) Operational
broker.accounts.get Operational
broker.accounts.account_id.transfers.get Operational
broker.assets.get Operational
broker.trading.accounts.account_id.account.get Operational
broker.trading.accounts.account_id.orders.get Operational
broker.accounts.account_id.documents.get Operational
broker.journals.get Operational
broker.ledgers.get Operational
broker.accounts.activities.get Operational
broker.accounts.account_id.recipient_banks.get Operational
broker.events.accounts.status.get Operational
broker.events.trades.get Operational
broker.events.journals.status.get Operational
Market Data Streaming API Operational
wss://stream.data.alpaca.markets/v2/sip Operational
wss://stream.data.alpaca.markets/v2/iex Operational
wss://stream.data.alpaca.markets/v1beta3/crypto/us Operational
wss://stream.data.alpaca.markets/v1beta1/news Operational
wss://stream.data.alpaca.markets/v1beta1/otc Operational
wss://stream.data.alpaca.markets/v1beta1/opra Operational
Market Data Stocks REST API Operational
https://data.alpaca.markets/v2/stocks/auctions Operational
https://data.alpaca.markets/v2/stocks/bars Operational
https://data.alpaca.markets/v2/stocks/trades Operational
https://data.alpaca.markets/v2/stocks/quotes Operational
https://data.alpaca.markets/v2/stocks/snapshots Operational
https://data.alpaca.markets/v2/stocks/trades/latest Operational
https://data.alpaca.markets/v2/stocks/quotes/latest Operational
https://data.alpaca.markets/v2/stocks/meta/conditions Operational
https://data.alpaca.markets/v2/stocks/meta/exchanges Operational
Market Data Crypto REST API Operational
https://data.alpaca.markets/v1beta3/crypto/us/bars Operational
https://data.alpaca.markets/v1beta3/crypto/us/latest/bars Operational
https://data.alpaca.markets/v1beta3/crypto/us/latest/orderbooks Operational
https://data.alpaca.markets/v1beta3/crypto/us/latest/trades Operational
https://data.alpaca.markets/v1beta3/crypto/us/latest/quotes Operational
https://data.alpaca.markets/v1beta3/crypto/us/trades Operational
https://data.alpaca.markets/v1beta3/us/crypto/quotes Operational
https://data.alpaca.markets/v1beta3/crypto/us/snapshots Operational
Market Data Options REST API Operational
https://data.alpaca.markets/v1beta1/options/bars Operational
https://data.alpaca.markets/v1beta1/options/quotes/latest Operational
https://data.alpaca.markets/v1beta1/options/trades/latest Operational
https://data.alpaca.markets/v1beta1/options/trades Operational
https://data.alpaca.markets/v1beta1/options/snapshots Operational
Broker Dashboard Operational
Broker API Operational
broker.accounts.get Operational
broker.accounts.account_id.transfers.get Operational
broker.assets.get Operational
broker.trading.accounts.account_id.account.get Operational
broker.trading.accounts.account_id.orders.get Operational
broker.accounts.account_id.documents.get Operational
broker.journals.get Operational
broker.ledgers.get Operational
broker.accounts.activities.get Operational
broker.accounts.account_id.recipient_banks.get Operational
broker.events.accounts.status.get Operational
broker.events.trades.get Operational
broker.events.journals.status.get Operational
Instant funding & Settlements Operational
Sweep and cash interest Operational
FPSL Program Operational
Funding Wallets Operational
Assets Operational
Calendar and Clock Operational
Accounts Events (SSE) Operational
Journal Events (SSE) Operational
Transfer Events (SSE) Operational
Trade Events (SSE) Operational
Admin Action Events (SSE) Operational
Non Trade Activities (NTAs) Events (SSE) Operational
Funding Status Events (SSE) Operational
OAuth endpoint Operational
Watchlist Endpoint Operational
Corporate Action Endpoint Operational
KYC Endpoint Operational
Logos Endpoint Operational
Reporting - Aggregate Position endpoint Operational
Reporting - EOD Cash Interest Details Operational
Portfolio History Endpoint Operational
Rebalancer Operational
Crypto Funding Operational
Post Order Operational
Funding Operational
JNLC Operational
Just in Time Operational
Withdrawable Cash Operational
Instant Funding Operational
Support Operational
Support Forum Operational
Doumentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 12, 2026

Unresolved incident: Issues with options order confirmations.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

Delayed crypto deposits and withdrawals: third-party provider outage
Resolved - The third-party screening service has been fully restored, and all cryptocurrency deposit and withdrawal services are operating normally. The backlog of pending deposits has been completely processed and credited. Any previously stuck withdrawal requests that could not be completed have been canceled to return funds to customer balances, and affected users are being contacted directly to resubmit their requests.

If you continue to experience any issues or have questions regarding your transfers, please reach out to our support team at support@alpaca.markets.
Nov 8, 11:56 EST
Monitoring - Our provider has restored the screening service we rely on for crypto deposits and withdrawals, and we've reconnected our systems. We're now reviewing and releasing transfers that were held during the outage, working through them in order. Some transfers may still take time to clear as we work through the backlog.
Nov 8, 09:43 EST
Update - Our provider has begun restoring their services, with access expected to expand over the next several hours.

Crypto deposits and withdrawals may still be delayed while we confirm screening is fully restored and process any held transfers.
Nov 6, 04:04 EST
Update - We are continuing to work with our vendor on this wallets outage
Nov 5, 14:11 EST
Update - We are continuing to work on a fix for this issue.
Nov 4, 19:16 EST
Identified - Some crypto deposits and withdrawals are delayed due to an ongoing outage at our wallet provider , a third-party provider we use to screen transfers. This is not an Alpaca system failure, and your funds are safe.

Affected transfers are on hold, not lost, and will be processed in order once screening is restored. No action is needed, and please don't resubmit transfers. Other Alpaca services are not affected.
Nov 4, 17:31 EST
Investigating - Some crypto deposits and withdrawals are delayed due to an ongoing outage at our wallet provider, a third-party provider we use to screen transfers. This is not an Alpaca system failure, and your funds are safe.

Affected transfers are on hold, not lost, and will be processed in order once screening is restored. No action is needed, and please don't resubmit transfers. Other Alpaca services are not affected.
Nov 4, 17:29 EST

Nov 7, 2026

Scheduled maintenance for Paper & Sandbox Broker API environment on Saturday, November 7, 2026, from 7am to 9am ET
Completed - The scheduled maintenance has been completed.
Nov 7, 08:56 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:00 EST
Scheduled - Dear Users,

This is a notice regarding the upcoming system maintenance. With this maintenance, our goal is to accelerate the release of system fixes and improvements, ensuring you and your users benefit from a more stable and enhanced product more quickly.

Maintenance Window
When: November 7, 2026
Time: 7:00 AM – 9:00 AM ET
Downtime: The Paper & Sandbox Broker API environment may be unavailable for 2 hours at the start of the maintenance window with increased latency or small periods of unavailability during the remaining time.

Important Notes

Impact: During the maintenance windows, API connectivity and platform requests may experience brief intermittent errors or elevated latency while traffic is transitioned through upgraded infrastructure components. Once the maintenance is complete, all services will automatically resume normal operation.
Please note that maintenance windows are approximate. While we aim to complete work within the scheduled timeframe, maintenance may conclude earlier or occasionally extend if additional work is required to ensure system stability.

Once maintenance is complete (or if no maintenance was required), all services will automatically resume normal operation. Alpaca will issue a "Scheduled Maintenance Complete" status update after the window has passed.

After the Maintenance
No action is required from you at this time. All API endpoints, credentials, and integration configurations will remain unchanged.

We are committed to continuous improvement, and this process change will help us deliver stability and enhancements with greater speed.

If you have any questions or require further clarification, please contact our support team at support@alpaca.markets.

Best regards,
The Alpaca Team
Nov 3, 06:47 EST

Nov 6, 2026

Nov 5, 2026

Nov 4, 2026

Nov 3, 2026

SMS Verification Issues Affecting User Sign-In
Resolved - This incident has been resolved.
Nov 3, 03:58 EST
Identified - We've identified the cause of the SMS verification delays affecting some users' sign-in attempts and are working closely with our provider to restore normal SMS delivery.
Nov 3, 03:23 EST
Investigating - We're aware that some users are experiencing issues completing sign-in when using a text message verification code. Email or authenticator app verification methods are not affected. Our team is actively working on a fix. We will post another update within 15 minutes.
Nov 3, 03:14 EST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Scheduled maintenance for Production and Sandbox on Saturday, October 31st, 2026, from 5:00 PM to 06:00 PM ET.
Completed - The scheduled maintenance has been completed.
Oct 31, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 17:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 27, 05:51 EDT
Scheduled - Dear Users,

This is a notice regarding the upcoming system maintenance to the Sandbox & Production environment. With this maintenance, our goal is to accelerate the release of system fixes and improvements, ensuring you and your users benefit from a more stable and enhanced product more quickly.
Sandbox & Production Maintenance Window
When: October 31, 2026
Time: 5:00 PM – 6:00 PM ET
Downtime: The Sandbox & Production environment may be unavailable for 1 hour at the start of the maintenance window with increased latency or small periods of unavailability during the remaining time.
Impact: During the maintenance windows, API connectivity and platform requests may experience brief intermittent errors or elevated latency while traffic is transitioned through upgraded infrastructure components. Once the maintenance is complete, all services will automatically resume normal operation.
Please note that maintenance windows are approximate. While we aim to complete work within the scheduled timeframe, maintenance may conclude earlier or occasionally extend if additional work is required to ensure system stability.
Rationale: This maintenance window takes place during the period of lowest global trading activity.
Action Required
Recommendation: Please ensure your internal teams are aware of this scheduled window to account for the possibility of a brief outage that could temporarily affect all services, including deposits and withdrawals.
For the most up-to-date information on this maintenance event, please refer to our Status Page and subscribe for updates.
After Maintenance
No action is required on your part following the maintenance. All API endpoints, credentials, and integration configurations will remain unchanged.

We are committed to continuous improvement, and this process change will help us deliver stability and enhancements with greater speed.

If you have any questions or require further clarification, please reach out to your Customer Success Manager or our support team at brokersupport@alpaca.markets.

Best regards,
The Alpaca Team
Oct 26, 13:28 EDT

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

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