Resolved -
This incident has been resolved.
Jan 30, 12:09 EST
Update -
Closing the test incident.
Jan 30, 12:08 EST
Investigating -
We are running a planned automation test to validate incident workflows. No services are impacted and no customer action is required.
Jan 30, 12:05 EST
Resolved -
As everything is fine now , Marking this incident resolved here.
Jan 23, 09:49 EST
Update -
We are continuously monitoring and things are normal as of now.
Jan 23, 09:33 EST
Monitoring -
After clearing the blocking database process, Overall response times are improving and moving back toward what we normally see.
Jan 23, 09:25 EST
Identified -
Our engineering team has identified a few overloaded backend components and has restarted them and cleared a blocking database process to relieve pressure.
Jan 23, 09:21 EST
Investigating -
We are currently experiencing increased response times due to elevated database connection usage. Our engineering team is actively investigating the issue, and we will keep you posted with updates here.
Jan 23, 09:12 EST