API services are failing to authenticate, returning 5xx error codes

Incident Report for Alpaca

Resolved

This incident has been resolved.
Posted Feb 20, 2025 - 01:03 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2025 - 00:36 EST

Identified

Issue has been identified with one of the database node being down and is restored.
Posted Feb 20, 2025 - 00:36 EST

Investigating

We are currently investigating this issue.
Posted Feb 20, 2025 - 00:26 EST
This incident affected: Live Trading API (Account API, Orders API, Positions API, Assets API, Trade Update Streaming) and Paper Trading API (Paper Account API, Paper Order API, Paper Positions API, Paper Assets API).