JNLC and JNLS transactions are not reflected in the account balances

Incident Report for Alpaca

Resolved

Issue for JNLC and JNLS incorrect balances resolved at : 05:34 AM ET.
It's now reflected to account's balance

Posted Oct 04, 2022 - 05:42 EDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 04, 2022 - 05:27 EDT

Identified

Our Engineering team has identified the issue and currently working on the fix

Posted Oct 04, 2022 - 05:24 EDT