Status update based on the email comms and what happened overnight so far: 1. TNS identified a cable problem which they replaced yesterday night, so the main issue is expected to be resolved now (we will not see until options market open today)
2. We still have 2 things to follow up with: - what caused the primary line's maintenance over the weekend? This may be an automatic one initiated by GCP side, but we want to find proof for that.
- routes to Exegy are advertised over both interconnect routers, and it seems that it is mostly picked up randomly which one will be used; similarly, when we propagate routes it may be randomly chosen by Exegy in which line they are sending traffic to us.
Posted May 20, 2025 - 07:27 EDT
Update
We are continuing to work with our third-party vendor to address this issue. We apologize for the inconvenience
Posted May 19, 2025 - 18:34 EDT
Investigating
We are currently experiencing processing issues with our options market data from our third-party OPRA provider. As a result, some quotes may be unavailable or display outdated pricing. Our team is actively working with the vendor to resolve the issue as quickly as possible.
Posted May 19, 2025 - 14:38 EDT
This incident affected: Market Data Options REST API (https://data.alpaca.markets/v1beta1/options/bars, https://data.alpaca.markets/v1beta1/options/quotes/latest, https://data.alpaca.markets/v1beta1/options/trades/latest, https://data.alpaca.markets/v1beta1/options/trades, https://data.alpaca.markets/v1beta1/options/snapshots).