Options orders are now successfully processing, and our team is continuing to monitor our systems. If you experienced issues with your orders, please reach out to support directly.
Posted Nov 12, 2026 - 13:18 EST
Update
We are currently investigating routing issues affecting options orders. If you are experiencing issues with your orders, please reach out to support directly.
Posted Nov 12, 2026 - 13:13 EST
Identified
Starting at approximately 12:40 PM ET, some options orders have experienced delays reaching the market due to a disruption at one of our third-party trading venues. Other order types are not affected. We are rerouting options order flow to an alternate venue and will post another update within 15 minutes.
Posted Nov 12, 2026 - 13:05 EST
This incident affects: Live Trading API (Orders API).