A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2025 - 00:53 EST
Identified
One of the database node was down and it was restarted.
Posted Jan 30, 2025 - 00:52 EST
Update
We are continuing to investigate this issue.
Posted Jan 30, 2025 - 00:20 EST
Investigating
We are currently investigating this issue.
Posted Jan 30, 2025 - 00:17 EST
This incident affected: Live Trading API (Account API, Orders API, Positions API, Assets API, Trade Update Streaming), Accounts (Transfers, Bank Links, New Account Onboarding, Turbo Tax Integration), and Dashboard.