API and web portal not responding for some users

Incident Report for Alpaca

Resolved

This incident has been resolved.

Posted Dec 02, 2020 - 13:44 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 02, 2020 - 10:47 EST

Update

It appears the only impact is to the web page. The API appears to be functioning and orders placed via the API are flowing normally.

Posted Dec 02, 2020 - 10:37 EST

Investigating

We are currently investigating this issue.

Posted Dec 02, 2020 - 10:32 EST

This incident affected: Live Trading API (Account API) and Dashboard.