All daily EOD sync have been completed. This incident is now resolved.
Posted Oct 09, 2026 - 05:25 EDT
Monitoring
The job for EOD positions continues to progress as expected. We anticipate processing to complete by approximately 09:30 UTC (5:30 AM EDT).
We will provide our next update once processing is complete or if the timeline changes.
Posted Oct 09, 2026 - 04:01 EDT
Identified
The sync processing job is currently running. EOD position synchronization remains delayed while the job completes. Cash balances and withdrawables are unaffected and available. We are actively monitoring the process.
Posted Oct 09, 2026 - 03:47 EDT
Investigating
We are currently experiencing a delay in our Beginning of Day (BOD) processing. As a result, EOD position (GET /v1/reporting/eod-positions) may temporarily reflect the previous business day's values.
Posted Oct 09, 2026 - 03:16 EDT
This incident affected: Broker API (Reporting - Aggregate Position endpoint).