Remediation measures were applied yesterday and journals have been flowing correctly since then. We will monitor today's market open to validate the changes and address any unforeseen issues. A final confirmation will follow, after which we will close this incident. Thank you for your patience.
Posted May 13, 2026 - 04:34 EDT
Update
Journal processing seems to be normal at this moment. We are continuing to monitor.
Posted May 12, 2026 - 15:18 EDT
Update
Testing is still under progress. Journal processing seems to be normal at this moment.
Posted May 12, 2026 - 14:22 EDT
Update
Journal processing seems to be normal at this moment. Our team is working on fix and being tested in lower environment.
Posted May 12, 2026 - 13:38 EDT
Monitoring
We are continuing to monitor to ensure journals are processing as normal.
Posted May 12, 2026 - 13:35 EDT
Update
Currently we are not seeing journals getting stuck, they are getting processed without any issue.
Posted May 12, 2026 - 12:56 EDT
Update
We are seeing journals getting processed faster.
Posted May 12, 2026 - 12:36 EDT
Update
Mitigation Plans are being evaluated currently for any unknown impact,We will continue to provide updates as we progress.
Posted May 12, 2026 - 12:18 EDT
Update
We are continuing to work on a fix for this issue.
Posted May 12, 2026 - 12:06 EDT
Identified
We have identified the root cause and the engineering team is actively working on a mitigation plan. We will continue to provide updates as we progress.
Posted May 12, 2026 - 11:59 EDT
Investigating
We are currently investigating an issue causing slowness and queuing of journals. Our engineering team is actively working on resolving this.