Journal processing is stuck in "sent_to_clearing" state

Incident Report for Alpaca

Resolved

This incident has been resolved.
Posted Mar 09, 2026 - 00:15 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 09, 2026 - 00:13 EDT

Update

Journals backfilled completed.
Posted Mar 09, 2026 - 00:13 EDT

Update

Team is still working on backfilling the journals
Posted Mar 09, 2026 - 00:00 EDT

Update

Team is still working on the backfill
Posted Mar 08, 2026 - 23:47 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 08, 2026 - 23:34 EDT

Update

Team have fixed the underlying root cause and new journals are getting executed. We are working on the backfill.
Posted Mar 08, 2026 - 23:33 EDT

Identified

We have identified the issue with one of the infrastructure component causing replication to fail. Team is currently working on it.
Posted Mar 08, 2026 - 23:30 EDT

Investigating

We are currently investigating this issue.
Posted Mar 08, 2026 - 23:23 EDT
This incident affected: Funding (JNLC).