Postmortem -
Read details
Oct 8, 10:01 EDT
Resolved -
This incident has been resolved.
Oct 8, 08:57 EDT
Update -
We have identified and resolved the issue that was affecting our systems. Since implementing the fix, all systems have been operating normally with no recurrence of the problem.
We have been closely monitoring our systems over the past hour, and all indicators show stable performance. Our monitoring infrastructure continues to track system health to detect any potential issues early. Our engineering team remains available to respond immediately if any concerns arise.
Oct 7, 21:45 EDT
Update -
We are continuing to monitor for any further issues.
Oct 7, 21:37 EDT
Monitoring -
We will continue to monitor the system and take appropriate the action.
Oct 7, 21:37 EDT
Update -
System is working as expected. We are monitoring the performance
Oct 7, 21:28 EDT
Update -
We are seeing spike in connections again. Teams are actively working on it
Oct 7, 21:07 EDT
Update -
After restarting, the database connections are under control. We are monitoring the system.
Oct 7, 20:27 EDT
Update -
Database is restarted and team is monitoring it
Oct 7, 19:54 EDT
Update -
Team is still working on the recovery.
Oct 7, 19:42 EDT
Update -
We are restarting the DB and API calls are expected to fail.
Oct 7, 19:26 EDT
Update -
We are continuing to investigate this issue.
Oct 7, 19:22 EDT
Update -
We are still working on identifying the underlying cause of DB connections
Oct 7, 19:20 EDT
Investigating -
We are seeing high DB usage causing the API to fail. We are checking internally.
Oct 7, 19:05 EDT